Privacy Policy

This Privacy Policy is intended to help you understand how we collect, use, disclose, and safeguard your personal information when you use our mobile application ("App") and any related services (collectively, the "Service"). By accessing or using the Service, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1. Information You Provide

We may collect information that you voluntarily provide to us when you use the App, including but not limited to: Account Information: When you create an account, we may collect your name, email address, phone number, and other information necessary to create and manage your account. User Profile: You may choose to provide additional information to complete your user profile, such as a profile picture, location, and any other details you wish to share. Listings and Transactions: If you are a seller or buyer on our platform, we collect information related to your listings, products, services, and transaction history. Communication: We may collect information from your interactions with other users and communications with us, including messages, reviews, and support requests.

1.2. Automatically Collected Information

We may automatically collect certain information about your device and usage of the App, including:

  • Device Information: We collect device-specific information such as your device type, operating system, and unique device identifiers.
  • Usage Information: We gather information about how you use the App, including the pages you view, the features you access, and your interactions with other users. Location Information: With your consent, we may collect your precise or approximate location information to provide location-based services.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect data about your use of the App and to enhance your experience. You can manage your cookie preferences through your device settings or within the App.
  • How We Use Your Information

    We may use the information we collect for various purposes, including:

  • Providing and Improving the Service: We use your information to provide, maintain, and enhance the functionality of the App, including processing transactions, verifying accounts, and improving user experience.
  • Communication: We may use your contact information to send you service-related notifications, updates, and promotional materials.
  • Analytics: We analyze user data to understand and improve our Service, such as optimizing search results and tailoring content to user preferences.
  • Compliance and Legal Obligations: We may use your information to comply with legal requirements, enforce our policies, and protect our rights and the rights of others. Disclosure of Your Information We may share your information with third parties in the following circumstances:
  • With Other Users: Your profile information, listings, and transaction history may be visible to other users of the App.
  • Service Providers: We may share your information with trusted third-party service providers who assist us in delivering, maintaining, and improving the Service.
  • Legal and Safety: We may disclose your information in response to legal requests, court orders, or to protect our rights, privacy, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to a new owner.
  • Your Choices Account Settings: You can manage your account settings, including privacy preferences and notification settings, within the App.
  • Location Information: You can enable or disable location services in your device settings or within the App.
  • Cookies: You can manage your cookie preferences through your device settings or within the App.
  • Security: We take reasonable measures to protect your personal information, but no method of transmission or storage is completely secure. We cannot guarantee the security of your data.
  • Changes to this Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated Privacy Policy in the App. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at team@onecallapp.com. By using the App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.